I am Stephen McKelvie, owner and operator of Rail Holidays Australia.
A little of my history and experience.
I have been managing a Domestic Travel Agency for the NSW Rail since 1990. I commenced the very successful Escorted Rail Based tours for them in 2000 with approximately 6 tours a year.
When NSW Railways recently went through a major restructure and decided they would no longer continue with their guided tours, the popularity of these tours encouraged me to set up my own business, Rail Holidays Australia.
They did, thankfully, endorse my decision to set up Rail Holidays Australia as a secondary private business while continuing in my role within the Rail industry.
In August 2016 I went fulltime operating Rail Holidays Australia. I am available to be contacted from early mornings to late evenings and most importantly weekends. Feel free to give me a call on 02 6331 1128 (it will divert to my mobile). If for some reason I am not available just leave a message with your phone number and I will call you back at the first available chance or at your stated time.
I travel with the groups to look after and coordinate everything on the ground. My tours usually have a rail component in them to cover the long distant travel which, from my experience, is a far more relaxing, convenient and cost effective method to get to the desired touring region.
2017 is my 27th year in the Australian Domestic Travel Industry and my 17th year of organising, marketing, selling and escorting tours.
I have travelled Australia extensively with group tours from the major tourist locations, to remote Outback Australia. Travelling extensively on the major rail journeys in Australia including: The Indian Pacific, The Ghan, Spirit of the Outback and other Queensland Rail Services. Hence, I have a comprehensive knowledge of the NSW Rail system and a wide network of contacts with local identities to draw on their unique local experiences.
I have been awarded NSW Railways 2006 yearly Excellence in Customer Service Award plus numerous Sales Awards.